🔐 API Documentation

These documents help developers integrate with internal or customer-facing systems through secure and clearly structured API specifications.

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SupportAssist Enterprise – REST API Guide – Auth & webhook integration

Covers authentication flows, webhook delivery patterns, and troubleshooting common integration issues.

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Webhook Events – Developer Integration Guide – Event payloads & retries

Describes the JSON payload structure, retry strategy, and filtering based on event types.

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These docs were co-authored with backend teams and validated through dev onboarding feedback to reduce integration time and errors.